Professional Services
Expert guidance at every stage
From initial assessment to ongoing optimization, our team helps you maximize the value of IntegrateWise. We have deployed for 50+ CS teams.
50+
Teams Served
90 days
Avg Time to Value
98%
Project Success Rate
4h
Fastest SLA
Assessments
2-week engagements
Evaluate your current state, identify gaps, and get a roadmap for improvement.
AI Readiness Assessment
2 weeks
- Current tool stack audit
- Data quality analysis
- AI opportunity mapping
- 90-day implementation roadmap
Account Success Assessment
2 weeks
- Health scoring methodology review
- Playbook effectiveness analysis
- Churn pattern identification
- Quick-win recommendations
Architecture Review
2 weeks
- Integration architecture audit
- Data flow documentation
- Performance bottleneck analysis
- Optimization recommendations
Implementations
4-12 week projects
End-to-end deployment of the IntegrateWise platform tailored to your needs.
Foundation
4-6 weeks
- Platform setup and configuration
- 2 CRM integrations
- Basic health scoring
- 2 AI agents deployed
- Team training (4 hours)
Professional
6-10 weeks
- Full platform deployment
- Up to 5 integrations
- Advanced health scoring
- 5 AI agents with custom rules
- Playbook configuration
- Team training (8 hours)
Enterprise
8-12 weeks
- Complex multi-team deployment
- Unlimited integrations
- Custom adapters development
- All 7 AI agents
- Data migration support
- Executive training + team workshops
Managed Operations
Monthly retainers
Ongoing support, optimization, and proactive management of your IntegrateWise instance.
Bronze
24h response
- 24-hour response SLA
- Monthly health reviews
- Basic monitoring and alerting
- Quarterly optimization report
Silver
12h response
- 12-hour response SLA
- Bi-weekly health reviews
- Proactive monitoring
- Monthly optimization cycles
- Slack/Teams support channel
Gold
4h response
- 4-hour response SLA
- Weekly health reviews
- Dedicated success engineer (part-time)
- Continuous optimization
- Priority feature requests
Platinum
1h response
- 1-hour response SLA
- Dedicated success engineer (full-time)
- 24/7 on-call support
- Custom development hours
- Executive QBRs
Our Process
How we work together
01
Discovery
Understand your stack, goals, and success metrics
02
Design
Architecture, integrations, and rollout plan
03
Deploy
Implementation with minimal disruption
04
Optimize
Continuous improvement and support
Example Engagements
What a typical engagement looks like
Series B SaaS
Health Scoring Implementation
StackSalesforce + Zendesk + Stripe
Team Size5 CSMs, 200 accounts
Timeline8 weeks
Outcome-18% churn in Q1
Mid-Market Tech
Full Platform + Managed Ops
StackDynamics + Intercom + Amplitude
Team Size12 CSMs, 450 accounts
Timeline10 weeks + ongoing
Outcome$470K retained ARR
Let's design your CS engagement
Tell us about your stack, team, and goals—we'll propose a tailored plan.