Privacy Policy
Last updated: December 2, 2024
1. Introduction
IntegrateWise LLP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Information You Provide
- Contact information (name, email, phone number, company)
- Business information (company size, industry, use case)
- Communication preferences
- Payment information (processed securely through third-party providers)
2.2 Automatically Collected Information
- Website usage data (pages visited, time spent, click patterns)
- Device information (browser type, operating system, IP address)
- Cookies and similar tracking technologies
2.3 Customer Data
When you use our platform, we process your customer data (CRM data, integration data) as a data processor. We do not use your customer data for our own purposes except as necessary to provide our services.
3. How We Use Your Information
- To provide, operate, and maintain our services
- To process transactions and send related information
- To send administrative information and updates
- To respond to your inquiries and provide customer support
- To improve our services and develop new features
- To send marketing communications (with your consent)
- To detect, prevent, and address technical issues
- To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our services
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize us to share information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication
- Secrets rotation and secure credential management
- Regular backups and disaster recovery procedures
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, please contact us at privacy@integratewise.co.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@integratewise.co
- Phone: +91 70197 46296
- Address: 235, 13th Cross Rd, Hoysala Nagar, Indiranagar II Stage, Bengaluru, India